I'm a non VAT registered Sole Practitioner and have had a change of address. I've been able to change my address details for most of the serrvices that I provide via Agents Services but have not been able to do the same for VAT.
An adviser on the VAT helpline has just told me that the only way to do this is to create a separate Gateway Account and re register as an Agent for VAT services via the new account then re apply for authorisation for each client. This would mean that instead of accessing all of my services from the Agents Services home page, I would have to log in to a separate account to access my VAT clients.
I'm not entirely confident that the information that I was given is 100% correct, especially since the same adviser also told me that I would also have to re apply for authorisation for all of the other services that I provide to my VAT clients. I explained that there wasn't an issue with the other services and given that authorisation for individual services is applied for separately, I didn't think that that would be the case and he then agreed.
Has anyone had the same problem or know how best to resolve the issue?