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VAT on imports, EORI and CHIEF systems question

New business, importing cosmetics from Dubai, have EORI, using shipping agent. Do I need CHIEF?

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We have paid £7,000 in VAT on an imported shipment of cosmetics from Dubai, in September, using DHL as our shipping agent. We have been waiting for a C79 document to arrive in the post, but nothing yet. We have an EORI number since setting up the company, but I now realise that maybe we have to register on the CHIEF system ? Can anyone advise whether the CHIEF system registration is neccessary for us, or does the shipping agent deal with all this ?

Many thanks

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