This has now happened for 2 clients.
we registered for VAT a few weeks ago (one a newco, the other not). This week, we contact Hmrc as no vat number has been received. Their response is that a 'more info required' was letter sent out to the reg office - that's us for one of them, we didn't get it & the other client says they didn't either - and as no response was received, then cancelled the application.
It's infuriating.
Anyone else come across this?
Hopefully I've pre-empted any questions that you can't ask.
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This has happened to me a couple of times last year. HMRC refused to send copy letters again so we did not know what additional information they required until we put in new applications. A lot of time was wasted unnecessarily.