Does anyone know how to get in touch with the VAT Registration Unit? I have found it impossible to call them and emails are being ignored or I am getting automated replies that do not make sense.
We applied for VAT registration and Option to Tax in October. HMRC asked for proof of trading which was sent but they received it after their deadline so the VAT registration was rejected. We requested them to review their decision so that we do not waste time reapplying but they refused and advised us to resubmit the application. When the application was submitted again, we got the message that this duplicates information already held by HMRC! Does that mean that the original application is still open, or the new application is being processed, or that they will not look at the new application because they already have the information so they are refusing to register the company?
Another unusual thing is that the Option to Tax Unit has sent the Acknowledgement. Therefore we have a company that is not VAT registered but has an Option to Tax, but cannot proceed with the property purchase as it is not VAT registered yet!
Many thanks for any help received