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VAT wrongly charged, the seller don't want to refu

VAT wrongly charged, the seller don't want to refund

Hi,

We are a french company.

We've made a VAT refund demand to our country and we never got any refund. So wev'e contacted them and they told us that it was because the invoices contains our VAT number, and the VAT was wrongly charged, and it wasn't to the administration to refund but to the company (the seller).

The terms on our seller's website says that EU company providing VAT number won't be charged for VAT. So its an error or a fraud from them.
The company refuse to refund.

How can we do and can your company make something to make them refund ?
Its 2 websites and the amount is of : 949£ and 1489£

Is their a legal form or letter to send them, to make them refund us?

Thanks a lot

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By Ruddles
17th Oct 2018 10:38

This is an accountancy/tax forum - you need a legal forum.

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By hyde92
17th Oct 2018 10:42

Hi, Thanks an accounting cannot deal with that ? I saw subjet here when custumers were asking to pay back the VAT they didn't pay because the seller forget to put the VAT on invoice.. Isn't it the same here ?

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By Ruddles
to hyde92
17th Oct 2018 11:44

Accountants and tax advisers can comment on whether or not VAT should have been charged. Actually claiming back amounts incorrectly charged by the supplier is neither an accountancy nor a tax problem - you need legal help with that.

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17th Oct 2018 11:02

Difficult dealing with this from abroad.

You could try writing to HMRC and asking them to "advise" the supplier.

Failing that, probably instructing a lawyer in the UK is your only option.

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17th Oct 2018 11:51

At the end of the day it's very annoying but trying to recover £2,500 from a foreign jurisdiction will cost you more in time, effort and stress (letalone legal fees) than you will get back.

Costly lesson. Next time get something specific from suppliers in writing to you re charging VAT (and whatever other duties there might be from foreign suppliers). Not a guarantee still, mind you.

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By hyde92
17th Oct 2018 11:55

I'm contacting a legal adviser. I hope to have back my money. They don't respect the law and make tax evasion of our money. Thanks for your reply

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18th Oct 2018 13:00

I have no experience with this and the claim limit appears to be 2000 Euros but below may help

https://e-justice.europa.eu/content_small_claims-42-en.do

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