Letter received from HMRC on an active client telling us that PAYE scheme closed.
We telephoned to query why this had happened and where told that computer had gone haywire and the lady we spoke to said there had been a number of calls about this today.
Anybody else had the same problem?
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Yes I had this a couple of weeks ago
Client received a letter to say that PAYE scheme would be closed in 7 days unless she got in touch. I called and they said it was because a NIL payment hadn't been received for Q/E 5 April 2012. Client does this themselves and had forgotten. What a faff.
If only . .
. . . they would actually pull their fingers out and shut down the schemes that have actually ceased! It almost always takes two or three letters before they do anything but raise demands for payment or penalty notices.
Get the basics right
They are a bunch of clowns if we are honest. No way should anyone let them loose on RTI until they've gone at least 12 months with a decent, clean record of dealing with the easy stuff professionally.