I was unable to sleep last night and spent a few hours going through my old files and papers for the want of something better to do.
Amongst my stuff I found a conferance program from 2005 that predicted that paperless and outsourcing were the future of practice in the UK.
The paperless bit seams to have been adopted - allbeit in a less paper way, rather than the complete paperless office approach - but outsourcing seems to have died a death.
Is anyone still outsourcing? How many tried it?