I have come across a few cases where my prospective new clients are having difficulty sending a copy of their IDs/proof of address. I am trying to verify these clients through creditsafe's AML ID checks. However, there are cases where the ID check fails. The facility does not suggest what else we can do to verify their identity.
What other ID check/proof of address facilities do other practitioners use and do you find them reliable?
Thanks in advance for your input.