I have made RTI submissions since 2003 for an employee. HMRC says they have not been submitted. Which is untrue. They say the national insurance number is not live... I have been into all departments of HMRC basically being from one dep to another. I think it's some kind of internal error with HMRC
I have contacted the dep of work and pensions to see if they can help.
Anyone else experienced anything as weird?
I noticed this as I could not make a furlough claim for this employee.
I have been passed from one HMRC dep to another no one there now how to solve this.