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What is the point of the Agents Services Account ?

What is the point of the Agents Services Account ?

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 When I log into my agent services account there is basically nothing there and the only function it appears to have is client authorisations which I am currently continuing to do via my existing (old) online agent account.  

I was rather hoping that I might be able to see some client records on my agent services account now that I have successfully submitted a number of clients' MTD vat returns, especially since these MTD submissions are not showing on the client records I am able to access via my existing agent account. 

As far as I can see the whole thing is a joke and a massive backward step. How does HMRC expect agents to advise clients if we cannot see any record of their MTD submissions ???

Am I missing something  - should I be able to see some client records when I log into my agents services account, and if not, should I be able see some record of the MTD submissions via my existing agent online account ??

   

 

 

   

 

 

 

  

 

Replies (9)

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By Wanderer
07th Aug 2019 13:52

The point is another massive government contract that they have spent millions of taxpayers money on with no appreciable benefit to anyone.

Any commercial organisation would have either:-
a) Not gone down a route that achieves nothing other than alienating their 'customers' or
b) Adapted the previous platforms to accept MTD returns with a minimum of disruption to users.

To answer you secondary question you can see details of submissions via your MTD software.

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Replying to Wanderer:
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By L Haldane
07th Aug 2019 14:10

Yes, I have a record of the MTD submissions on my MTD software, but given my deep mistrust of HMRC I would feel a lot happier if I could also see a record of the submission on my client's VAT account to confirm that HMRC had processed the submission correctly at their end.

It doesn't seem right that agents are now being denied this assurance. How can anyone at HMRC possibly think this is an improvement ?

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Replying to L Haldane:
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By Wanderer
07th Aug 2019 14:08

Don't disagree with you however I'd rather trust my software.
Taking RTI as an example the HMRC PAYE online system often shows vast differences to what has been transmitted with no rhyme nor reason as to how their entries are made up.

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By Wanderer
07th Aug 2019 14:01

This is the sort of rhetoric they come out with:-
https://hmrcdigital.blog.gov.uk/2019/04/01/the-future-of-tax-is-here/

= Mel Stride wrote:
A quicker and more convenient way of reporting VAT has arrived
From today, the Government’s Making Tax Digital Programme becomes law. It means businesses with a taxable turnover of more than £85k will be required to keep their records digitally and file their VAT returns direct from their software package, saving time and hassle for everyone. It’s the latest step on the road to a fully digital and truly 21st Century tax system.

At the heart of Making Tax Digital is a simple idea - the taxman should be on the side of businesses. It sounds obvious, but for too long the tax system failed to change with the times. In an age where you can manage your bank account from your phone, businesses shouldn’t have to wade through complex regulations or scale mountains of paperwork just to file their returns.

That’s why the Government is replacing the old cumbersome and bureaucratic ways of doing things with new digital services that are clearer, faster and more responsive to business needs. This will also make it easier to get your taxes right first time, with fewer errors. After all, we want businesses to be able to spend more time on the things that matter most: serving clients, winning deals and creating prosperity.

We’ve spent the last few years working to get Making Tax Digital right. HMRC has written to businesses affected with information on what they need to do, and the vast majority have taken action to prepare. You don’t need to sign-up from day one, but you do need to ensure you’re keeping digital records for your next VAT period.

Of course, it takes a while to adjust to any new system, but there are a range of providers offering software for businesses to use – some of them free – and help is available from your accountant and on GOV.UK. Small businesses below the VAT threshold are exempt, although they’re welcome to join if they would prefer to manage their taxes digitally.

Does he really believe all this?
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Replying to Wanderer:
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By nodrogbir
07th Aug 2019 14:42

Its lies and misinformed rubbish. Since 2015 this has kept me awake at night ( not joking). This is doing exactly the opposite to what Mel Stride said. Unless you have knowledge of Accounts , Tax , The way HMRC work and Computers their is a high risk you would use a computer and software package to create rubbish that is then filed as a VAT return simply because the Law tell you that you must. I dread to think what HMRC will be receiving and they don't even know . HMRC have got into bed with software companies , greedy for profit and even "used" HMRC staff and Directors to sell their products and then HMRC expect Accountants to sell this to clients and so themselves out of work. I could go on and on but will be seeing my local MP to voice my concerns about a complete waste of taxpayers money.

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Replying to Wanderer:
By SteveHa
07th Aug 2019 15:22

Quote:
After all, we want businesses to be able to spend more time on the things that matter most: serving clients, winning deals and creating prosperity.

I thought he used the word "not" before the word "serving". I must have misheard.

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Replying to Wanderer:
Tornado
By Tornado
07th Aug 2019 21:29

Mel Stride has gone in the Boris cull. It no longer matters what he thought or said ... he will not be required to account for his actions.

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By johnhemming
07th Aug 2019 14:30

The agents services account allows an agent to have a single set of credentials that can be used to do things.

Things are:
a) Submitting a vat return for a client
b) Finding out whether or not the agent is acting on behalf of a client
c) Inviting new clients to appoint the agent as an agent
d) Getting details of what vat returns that the agent is responsible for in some way have not been submitted.
e) Finding out what a client owes for vat.
f) Looking at a list of all the invitations that a an agent has issued electronically to find out which clients have agreed them.
f) Finding out what has been paid by a client or to a client for vat.

All of the above can be done without actually signing in to the Agents Services Account by using MTD software.

Apart from the fact that the Agent needs to get the Agents Services Account Number which needs an agent to log into the the ASA for.

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By SteveHa
07th Aug 2019 15:20

It's to add further unnecessary complexity to an already pointlessly complex and irrational system because HMRC were running out of ideas about how to make things more awkward.

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