I had a lengthy conversation with a very helpful Benton Park person today with regard to one of my Complaint Cases. It turns out that the reason for the fictitious "underpayment" was specified charges for Months 1, 2 and 3.
This is a Lake District Hotel which in 12-13 and 13-14 only had the two directors on the payroll during months 1 to 3. Months 4 to 6 there were 4 or 5 staff to cope with the extra business, and RTI with accurate year to date information was filed.
So the specified charges in months 1 to 3 were just made-up numbers by HMRC for a payroll which at that stage had no staff on it!
Has anyone else had this sort of thing? It seems to me that once HMRC take it upon themselves to stuff RTI reports with made-up numbers then they themselves are responsible for contaminating the database with incorrect data.
Given that two of the drivers of RTI - so we were told - were:
1. Getting reliable and accurate payroll data in a timely fashion.
2. Once and for all ending the finger-pointing farces between employers and HMRC where staff had big tax bills arising from earlier years.
Then surely it should be evident to HMRC management that making up numbers is going to utterly undermine the system. In two years time if the system spits out tax bills arising from this spurious data will we just be back to square 1 again?