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What to charge for QBO set up and training

What to charge for QBO set up and training

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We have been asked by an existing client to set them up on QBO and also provide the standard book keeping training. They are a Children's Nursery in London, with circa £530K T/O and Profit after tax of £106K.  Currently they maintain very basic records on Excel, so the move to an online system would be very good VFM in terms of efficiency.

The set up and training would be centred around the Live Bank feeds, Matching and reconciliation, Customer and Supplier ledgers and using the Reports. The set up would be about 2 hours and the training would be probably 7 hours, spread over 2 days.

How are members charging for this sort of work? Would it be hourly billing or fixed fee?  

Thanks

 

 

 

 

 

Replies (12)

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By aadil
21st Nov 2019 12:34

Just to add, the training would be provided to one director, at the nursery, about 20 minutes drive away.

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By mrme89
21st Nov 2019 12:54

Hours required x desired hourly rate.

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By ireallyshouldknowthisbut
21st Nov 2019 15:37

Hmm client confidentiality?

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By kiwilondon99
21st Nov 2019 16:15

setup 2 hours - chart of accounts creation specific to the nursery, opening balance transfers,[ wow sales accounts, AP accounts-with VAT setups and other defaults, VAT setups. even department if applicable all in 2 hours- surely thats going some ?

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Replying to kiwilondon99:
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By aadil
21st Nov 2019 16:52

Yes the set up can be done quickly as using the Import facility for the Customers and Supplier records. No departments

You mention Vat. I was under the impression Nurseries are Vat exempt? Am I missing something?

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Replying to aadil:
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By carnmores
21st Nov 2019 17:03

import from where in this instance?
i acknowledge the possibility re VAT that's why i asked the question, we dont have enough info yet

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By carnmores
21st Nov 2019 16:31

you haven't said what you charge them now and whether you expect to be able to do the job for less in future as a result. i would do it for free with the proviso that it will reduce future work but if it doesnt.
Are you happy with your own knowledge of QBO which if my memory serves me you are and are there VAT returns to be done and by whom?
everybody else seems to care only about charging and one answer particularly irks me as a non professional way to proceed.

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By Roland195
21st Nov 2019 17:15

7 hours for someone moving from Excel seems optimistic but I'd suggest you give more consideration to what sort of support you'll give thereafter & how that will be charged. You could easily spend twice as much time again on queries and other issues that arise.

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Replying to Roland195:
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By B Roberts
21st Nov 2019 17:38

Roland195 wrote:

7 hours for someone moving from Excel seems optimistic but I'd suggest you give more consideration to what sort of support you'll give thereafter & how that will be charged. You could easily spend twice as much time again on queries and other issues that arise.

This is the key - there will inevitably be an ongoing training requirement and you need to be clear of the charging structure for this work.

As others have said, will this make your client more efficient (and take work away from you?), or will it make you more efficient (without loss of income?).

If the client decides to do more work in-house then you could spend hours each month / quarter / year-end responding to queries and sorting out their work.

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By meadowsaw227
22nd Nov 2019 10:48

Moved lots of clients to QBO and Freeagent and charged nothing for the setup and training as a goodwill gesture.
Will make the money on the ease of preparing accounts ! .

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By SouthCoastAcc
22nd Nov 2019 11:00

I would charge £500, which would cover a day and some questions after.

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By marks
23rd Nov 2019 00:35

We do similar but on Xero

We have 3 package options; £39 + VAT. £67 + VAT and £105 + VAT per month over 12 months.

If they want set up and training done within 3 weeks and/or additional app training these are extras.

Have done about a dozen or so set up and training sessions and everyone other than 2 have went with the top package.

Loads of accountants do this stuff for free but we dont and make up to £1260 + VAT from it.

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