I wrote about this a couple of weeks ago and never thought it would go on for this long. Quickbooks have still not fixed an issue which has left myself and my clients unable to access the software for 47 days now. i have already sent, by recorded delivery 2 Letters Before Claims to the CEO's, one of which has left Intuit's employ since the letter landed on his desk. I have used twitter, and made hours and hours of emails and phone calls. I am at the asking for compensation stage and would like to know how much you feel is a fair amount based on 6 businesses being unable to access their data, unable to submit VAT, unable to invoice thier clients, unable to prepare for their year end which infact nearly compromised his ability to maintain his UK visa status, unable to reconcile their bank accounts, the far reaching list goes on and on. I am beyond tired of this and seriously considering a career change after I have resolved this for my clients. Thank you
16th Aug 2021
What would you do?
I have had no access to Quickbooks for 47 days now due to an ongoing issue
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