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Whatever happened to... Absolute Tax Software?

Seems to be dirty little secret

Didn't find your answer?

I keep getting bombarded with emails and web ads for Absolute Taxpert apps. It seems to be a spreadsheet working out tax bills with all this not-particularly-newfangled stuff such as the dividend tax. I'm sure they're great as far as spreadsheets go.

But it makes me wonder whatever happened to Absolute Tax Software? It seems Absolute are more interested in trying to flog £99 spreadsheets rather than promoting its pricier software with all the benefits of recurring revenue.

Is Absolute Tax Software so bad that they company is too embarrassed to promote it? Is anyone still using the software?

(PS. Apologies for the anonymous posting. I don't want someone from Absolute to track me down and hit me over the head with their calculator - and then charge me £99 for the privilege.)

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By Kevin Kavanagh
03rd May 2017 09:55

Happy not to post Anonymous...we switched from Iris to Absolute several years ago and have no complaints. The integrated software works, the helplines are excellent, and it's a lot cheaper than Iris.

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blue sheep
By NH
03rd May 2017 10:35

we left a couple of years ago when we realised taxfiler did the job better at a fraction of the cost, beats me why anyone is still with them

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By nogammonsinanundoubledgame
03rd May 2017 10:44

I use Absolute. I think it is first class for me. But I only file a handful of returns for which the pricing is just right. I also trust their tax calculations more than some of the bigger suppliers.

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By HeavyMetalMike
03rd May 2017 10:54

I too left Iris to join Absolute and we're now just started our third year. Iris was silly money (cliff edge if you got 100 clients, 200 clients etc) but the support line was crap and staffed by, well...Oh yes, and they introduced something "open tax or whatever" which meant I could enter a P60 remotely and I knew the extra cost was for that. And this year I read that add on is being binned?

Absolute is cheaper and support line is spot on.
However, the software is embarrassing at times. Do a CT comp and it's adding back prof fees from the previous year. Ditto when you do something fancy like R&D.
It's not as professional as it should be and no where near as good as PTP. (Absolute doesn't lock a TR so it can change after you've filed it).
I had a moan at Giles at CIOT conference and asked for it to be as good as PTP used to be. Response - well it's a lot cheaper. Not impressed by that. But he did say he is making shed loads of £ from this £99 thing.

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Replying to HeavyMetalMike:
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By the_hoff
03rd May 2017 16:11

I had a try a few years ago assuming it would be like PTP. It wasn't.

It was very, very buggy. And not the sort of bugs you report and that get fixed. It was bugs you report and they don't ever get fixed.

I hope the spreadsheets work better.

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By chatman
03rd May 2017 16:22

I didn't like the software, but the spreadsheet is pretty good.

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By thomas34
03rd May 2017 18:01

What a p1ss poor post (excuse the alliteration). Haven't got the guts to put your name but state that the tax software is expensive. If £6 per return is expensive, I guess I'm out of date with the competition's prices.

If it hadn't been for the chaps at Absolute pointing out HMRC's flawed software, the particular app may not have been needed in the first place.

It's not compulsory to buy it - I haven't because I'm relying on the software to prompt me when there's a discrepancy between the correct tax liability and that calculated by HMRC with the resultant paper submission.

Tom Egerton

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Replying to thomas34:
blue sheep
By NH
03rd May 2017 18:59

[quote=]

What a p1ss poor post (excuse the alliteration). Haven't got the guts to put your name but state that the tax software is expensive. If £6 per return is expensive, I guess I'm out of date with the competition's prices.

À very odd and agressive reaction, I will repeat that taxfiler costs me less and is better, so yes I am sorry but you are out of touch.

I have nothing against absolute, but they have clearly been left behind, as have many others, Iris included imo, and there is certainly no need to attack the OP

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By chatman
03rd May 2017 18:19

@thomas34 - Why be so abusive? In any case the OP did not comment on the price of the other tax software, but on the price of the spreadsheet. Did you not read it?

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By mabzden
03rd May 2017 19:24

Quote:

Is Absolute Tax Software so bad that the company is too embarrassed to promote it? Is anyone still using the software?

I think we've established the answer to both questions is yes.

Was it my imagination or did David Gauke once provide a testimonial for Absolute? 'Nuff said.

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By the_hoff
04th May 2017 09:22

Respect to respondents for using their names, something one or two obviously feel is very important. It's just a shame some of the comments are so detached from reality.

HeavyMetalMike's comments about the software being embarrassing and inept certainly match my own experience. And Giles Mooney's sales pitch seems to be the software may not be very good but it's cheap so what do you expect?

So I'm surprised to hear that users have no complaints and that the integrated software works. Have they ever used it? And if the CT comp adds back accountancy fees from a previous period, it seems odd that anyone would trust their tax calculations more than some of the bigger suppliers.

I agree that "it's not compulsory to buy it" (another great sales pitch). And I won't be buying it any time soon.

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