I run my business from my home-based office. A client contacted me last year as she urgently needed her accounts as her previous accountant/agent had absconded with no word. She met with me at my office and was happy to work with me so I completed her Ltd Co accounts, secured her a mortgage, sorted VAT, payroll, PAYE/NIC and also staff contracts and other HR tasks - all from my office. She is now insisting that I only complete her work from her office which is 15 miles away. Additionally, the office is not the best - dark, very noisy as it is a dog grooming establishment on a farm and there are rats in the building!
I have expressed politely that I prefer to work from my office as before and I have sent her a list of imminent tasks that have to be completed for her business but she will not sanction me to do the work here. I am in the process of writing a letter to her - have you got any ideas as to how to word this, or have you come across this in your time?
Many thanks in advance for your thoughts.