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Xero - bank receipts multiple invoices

Best way to enter a cheque receipt against multiple invoices

A call for help from fellow Awebbers

Received a query from a client who has switched to Xero and finds themselves temporarily without a bank feed but wanting to update the sales ledger from the hard copy bank statements.

They have customers who pay cheques which sometimes cover more than one invoice. The question is what is the best way to deal with these? I am not familiar with Xero and thought it would be straightforward. After a quick google I found myself confused as to whether it is (cannot see an option such as in Sage when you select the customer and then multiple invoices to make up the cheque amount). I found how to enter a receipt when it was paying only one invoice but not multiple.

I have started a free Xero trial to have a look myself but cannot see how or where to do this simple task. Perhaps it is different when they have the bank feeds?

Could anyone give me a quick pointer please?

Many thanks

Mark

Replies

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20th Jun 2018 17:38

I’m not at my computer so may not have the terminology correct, but if they go to the menu for the correct bank account and select manual transaction/receive money, they should be able to do it the same way they would if they had the bank feed.
Alternatively, they can post, say, 5 receipts, then when the bank feed is working again they can easily identify the main receipt as relating to the 5 transactions that have been posted.

Thanks (1)
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By JKnight
20th Jun 2018 18:54

From the Reconcile screen in Xero you can use Match or Find & Match to select multiple sales invoices and ‘reconcile’ them to one bank statement receipt.

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20th Jun 2018 22:46

Go to the list of unpaid sales invoices. Search on the customer name if necessary to display the relevant invoices together.

Check the box in the first column of each invoice that has been paid. As you proceed the system will tell you the number of items checked and the total. When you have agreed the total of the remittance, click the box Deposit in the row above the invoice list.

Enter details of the bank account and reference to complete the transaction. You are not restricted to payments from one single customer when doing this.

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By Mark_NW
21st Jun 2018 08:22

Thank you all for your replies - I will take a look and then talk to client

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By Mark_NW
22nd Jun 2018 09:11

Update - thank you all. These methods worked fine and as with many systems there are numerous ways of achieving the same result, you know what you want to do but just can't see where to do it!

For some reason Frank Woods books just came into mind - did anyone use those when first starting out?

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