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Xero Payroll Opinions

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I have a client with 20 employees.  Half are paid weekly and half on a monthly basis.  The client is running Xero for the bookkeeping and I'd like to put the payroll on Xero too as the journals are processed automatically and RTI etc. is all in one place and simple.

However, another firm have told me that Xero is only good for a handful of employees and that I might get issues with a larger payroll.  They use Brightpay for their bigger payroll clients and tell me that they think it integrates with Xero but are not sure.

I'd rather take the simple straightforward option and keep everything in the one place in Xero but now I'm a bit concerned.

Is anyone using Xero payroll for large payrolls and is this successful?  Are there any issues and what is the largest number of employees anyone is running on Xero.

Any feedback would be helpful before I go ahead with this.

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By nodhedz
13th Dec 2018 15:56

We use xero payroll for a number of clients - varying between 1 and 25 employees. We continue to use it rather than Brighpay for the reasons you mention. Brightpay doesn’t integrate with xero but it can export a csv file which you can then manually import into xero. Xero timesheets also works well for our clients.
I think brightpay is a better system but we stick with xero for the integration benefits.

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18th Dec 2018 13:52

Xero payroll will do the job for you.

The reason most accountants wont use it is probably cost if they operate a bureau type service.

As its £60 per year per company and Brightpay is £235 for unlimited companies.

So if you were doing 30 payrolls then Brightpay would be cheaper.

If client is doing payroll in house it would make sense to use the Xero payroll option.

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to Glennzy
13th Dec 2018 17:54

if you were doing 4 it would be cheaper never mind 30!

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to Glennzy
13th Dec 2018 17:56

dupl

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13th Dec 2018 16:53

Xero payroll is like marmite. Plenty love it and plenty hate it. No doubt some of each will turn up before long. I tried it a couple of years back and didn't like it - it did the job well enough but I wasn't keen on the way that it worked. I've got a number of clients using it and they are quite happy.

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13th Dec 2018 19:51

I echo the above. If you are running payroll for several clients then something like Brightpay is a must however if, like me, you don't relish a running a payroll bureau then integrated payroll is the way to go, and if they are already running the books then they can do the payroll too.

My largest Xero client is a pub employing 15 - 20 staff a week, with loads of leavers and joiners and moved from a bureau service to Xero payroll last year and it's been fine.

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By Alex_T
18th Dec 2018 12:36

BrightPay is exception software and can't be compared to Xero payroll IMHO. I use Xero for bookkeeping but BrightPay for payroll. I can upload payroll journals via CSV file from BrightPay to Xero but I've been told by BrightPay support that an API will be available for Xero very soon which will enable me to send the payroll journal directly from BP with having to create a CSV file. I would recommend trialling them both before making a decision.
Best of luck!

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18th Dec 2018 12:49

We use Brightpay for our practice and several of our clients use it in-house to do their own payroll. It is excellent, easy to use and not expensive. I don't think it's necessary to have integrated bookkeeping and payroll software.

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By djn24
20th Dec 2018 10:59

I run one client through Xero and I really don't like it.
We use IRIS for payroll and in my opinion it is a far far better product......although as usual the IRIS option is very expensive :-(

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By Halex
20th Dec 2018 12:37

Still using MoneySoft for a client with 50+ employees, lots of starters, leavers, part-timers, shift bonuses, attachments, SMP SSP the lot. Integration really is a very small issue for bigger payrolls. That is not where the time goes. Run a report, copy last month's journal and post to a control account. The rest is just bank reconciliation which the client does. If you have smaller clients though Xero would make sense if the client pays cost directly.

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