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You are just a number!

You are just a number!

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When HMRC confirm receipt of an online filing, they only refer to the unique tax reference number. I find this very inconvenient because I don't have a a ready list of UTRs to refer to. Therefore, I have to try and recall whose returns I have filed and then find their UTR to confirm that I can match the email with the correct client. Surely it wouldn't take much for HMRC to use names as well as UTR's for their "customers"?

Maybe accountingweb could make this suggestion to HMRC (if there is an incentive award - I claim it!").

It would also be useful if software suppliers could also provide a file within their packages which one could download into Excel so that one could then resort the list by UTR number. At least that would make cross-referencing a little easier.

Regards to all

Ian

PS. HMRC CT filing facility now working (18.10, 31/10/07) after being down all day.
Ian Dalzell

Replies (7)

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By Tosie
31st Oct 2007 19:16

already on HMRC page
You can download your client list from HMRC into excel. All the names
and UTRs are detailed

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By refs8
31st Oct 2007 19:28

Just leave out until you get receipt
slightly confused because surely you are not sending so much information that you cant wait until you receive the acknowledgement ! Normally 30 mins maximum from my experience

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By Paula Sparrow
31st Oct 2007 23:00

Taxpoint's search function
allows us to search by UTR. It should not be that difficult for your software supplier to add that search facility if they do not already supply it.

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By AnonymousUser
01st Nov 2007 10:34

Not a new observation.
I have in the past (many months ago) in these pages bemoaned the fact that
1) Despite that the 64-8 invites us to disclose our (agent's) reference for the client, that reference is not captured by online services, and
2) Despite that online services have a field for us to enter our (agent's) reference manually (ie which HMRC have failed to act on the 64-8), they fail to quote that reference in emails to us when we do bother to complete that field.

I would provide a link to the earlier comments but the search engine in this site is still cr*p, - another sore point of many months' standing.

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By Annetax
05th Nov 2007 13:35

Let's have fun!
We save all our submissions to do at once, then play 'Tax Return Bingo'.
We call out the last three digist of the UTR and the first person to claim all their acceptance slips wins. Who says tax people are boring!!!

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By Briar
05th Nov 2007 16:59

Thanks to all for their replies.

Rose - I have done this and compared the HMRC list with my list of clients. Many are missing (despite having acted for the clients for many years and having filed 64-8s years ago). Even more fun were 3 UTRs at the bottom of the list with no names attached. I called HMRC to ask for the names but they wouldn't give me the names because they weren't allowed to! On speaking to a more sensible person (using agent phone number) she confirmed that the numbers didn't exist!!!

Andrew - I work a little faster than you! I file a load of Returns (CT and IT) within a short space of time (after 6pm when the HMRC website is more free) but I don't deal with the confirmations until the next day.

Mr Edmonds - What a great idea! :-)

My tax software doesn't at present provide a list of names and UTRs so I have told their development team that some of their competitors do.

Ian

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By Malcolm Veall
05th Nov 2007 17:28

Why bother with names
I believe that the name field is not only not on the confirmation e-mail but the name field is ignored in the online filing; you could file Joe Bloggs SA100 with Mickey Mouse in the name field.

I discovered this a couple of year's ago when I transposed my UTR with my wife's UTR on our tax returns & her large income when onto my normally puny tax file!

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