Save content
Have you found this content useful? Use the button above to save it to your profile.
AIA

Swine flu: How to manage sickness in your practice

by
4th Aug 2009
Save content
Have you found this content useful? Use the button above to save it to your profile.

Nicola Rowe of employment solicitors Richard Nelson outlines some of the key issues to consider when managing employee sick leave.

With the number of swine flu cases shooting up across the UK, many practices are having to deal with the potentially thorny issue of sick leave. For practice managers, this can present a number of problems, especially when there is prolonged absence or persistent short-term absences.

It is important for employers to tackle these situations correctly, or they could find themselves with angry or demoralized employees or, at worst, a claim against them for disability discrimination or unfair dismissal.

How much is too much?
Persistent short-term absences can be particularly difficult for employers to manage as they are largely taken at the sole discretion of the employee. Any worker can take self-certified sick leave for five consecutive days, requiring no medical evidence of their illness. The chance for fraud is obviously high but, even if an employer suspects foul play, it is very difficult for them to accuse the employee. This being the case, how many sick days are too many?

There is no hard and fast guidance on this and any analysis will be based largely on the facts in any individual situation. The key thing to remember is that all absences must be dealt with quickly and the reason for the time off must be ascertained as soon as the employee comes back to work. It might be a good idea to conduct an informal ‘return-to-work’ interview in order to determine the reason for the absence and whether or not the employee has fully recovered. If the employer has a set absence procedure then it must be followed and the employee must be kept up-to-date on its implementation at all times.

Managers should be particularly careful when questioning an employee’s reason for absence. Such doubt could quite easily destroy the trust and confidence held by the employee in the company and could precipitate the employee walking out and, quite justifiably, claiming unfair dismissal. An employer must always, therefore, check with the employee’s doctor before they accuse the worker of fraudulently taking time off sick. If no evidence of fraud can be found, an employer must tread carefully before they accuse their employee of shirking.

Long-term absences
Long-term absences are easier for employers to monitor, as they must all be supported by medical certificates, but they present their own unique problems. For example, how long can an employee be away from work before they can be legitimately dismissed?

Surprisingly, the employer should not be looking at the past but the future: the question is not ‘how long have they been off?’, but ‘when will they be coming back?’. The most important factor, therefore, is whether or not the sick employee will ever be fit for the workplace. While it is true that a long period of absence might be evidence of permanent incapacity, if the employee can produce a certificate to show that they will be fit in the near future, the employer would be expected to delay any sort of dismissal procedure.

Workers should also note that their employers cannot always take a passive role and wait for them to come back to work. If the employee has been seriously ill for a long period of time, it is possible that they would be classed as disabled. If this is the case, the employer is under a duty to make any reasonable adjustments to the workplace that would make it easier for the employee to return to work. This is another example of a situation where communication between the parties is important; an employer will frequently be willing to make minor changes to the workplace if it helps their employee to come back to work, as it is always preferable to having a worker on long-term sick leave. These changes cannot be made, however, unless the employee is willing to talk to their employer about their health problems and the ways in which they think their situation could be improved.

Richard Nelson Solicitors
Tel: 084 4804 4800
www.employmentlawhelp.co.uk

Nicola Rowe is an employment solicitor at Richard Nelson Solicitors.

 

Tags:

Replies (2)

Please login or register to join the discussion.

avatar
By surebooks
04th Aug 2009 18:25

Calculating the impact
There are recognised ways of monitoring the impact of absenteeism on a business and one such method is the Bradford Factor

This is a calculation that tries to determine the disruptive influence of absenteeism based upon the frequency of absences. The underlying assumption is that many shorter periods of absence are more damaging than a single longer period.

However, as with all monitoring tools it has to be used judiciously, otherwise it has the potential to give rise to staff grievances; which then renders it counter productive

James Chrimes
Managing Director
SureBooks Online Accounting & Human Resources
http://www.surebooks.co.uk

Thanks (0)
avatar
By Martin Tingle
05th Aug 2009 07:17

Bradford Factor
I agree this is a useful tool to highlight problems of sproradic absence. It does need to be used with care though. The BF will increase dramatically as more short periods are taken and this can lead some managers to over-react. 4 single day absences = 64 points, 10 is 1000, 11 is 1331! How much is reasonable, well it depends on you but 100 as a rule of thumb worked for me.
And make sure that you agree that multiple absences to do with one problem count as one absence in the calculation. Otherwise someone on a course of regular treatment is going to dominate the statistic.

Thanks (0)