Performance management blind spots...and their cost to the business. By Robin Tidd

Kashflow logo
Share this content

A blind spot in performance management is an area or aspect you cannot see or cannot control, and, in some cases, may not even know is there, despite lots of reporting. It is an area where peoples actions and consequences are not brought together effectively or are not acted upon by the people in the processes. In some very good businesses with very strident and professional measurement and management, blind spots can still exist. If they do exist and you remove them, there is often a substantial gain to be had in performance figures.

The most common form of blind spot is the unreported or un-quantified horizontal cause and effect. Where several departments or areas of the business perform sequential functions to complete a contract, a task, or perform a service, it is necessary for reporti...

Please Login or Register to read the full article

The full article is available to registered members only. To read the rest of this article you’ll need to login or register. Registration is FREE and allows you to view all content, ask questions, comment and much more.

About AccountingWEB


Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.