In an earlier article, we spoke to Principa's founder Ric Payne about the benefits business planning and modelling can bring to a firm. Here Claire Priestley explains how the process has worked for her growing practice Clarand Accountants.
Based in Corbridge, Northumberland, Clarand offers tax and accounts services to all types of businesses. The firm's has two partners, Claire Priestley and Claire Yates, and recently took on an apprentice AAT student.
Both Priestley and Yates focus on providing a personal service to clients, and don't mind being contacted outside of normal office hours. They use Exact Online cloud accounting software to work collaboratively with clients on their accounts.
"We don’t just say it, we do it," said Priestley. "Providing great accounts and business support is more than just looking back at last year’s numbers and meeting just once a year."
The two founders wrote out their business plan before the firm started, with help from other people they trusted.
- Devising the plan
- Keeping track of the plan
- How business modelling goes "one step further"
- Offering services to clients
- A win-win model
For more in this series, see: