Our tete a tete has delivered the goods . I am certainly relieved as the last thing I wanted was to issue marching orders.
The lesson ? Not exactly sure , but one thing is clear - if there is a staffing issue , you must have it out , as you can bet your bottom dollar that nobody is singing from the same hymn sheet , hence the discord.
Nothing has changed in my perception of apprenticeships - they are a useful tool but like any tool it is only as good as the hand which guides it