Client wants a mortgage so I dutifully submit return (in advance of others who have been waiting longer - but that is another story), wait a day and then try to get to the 'Your annual summary' part of the clients page.
Am met with 'Sorry there was a technical problem. We couldn't retrieve your client's summary. Please try again'. So I did = same.
Waited... tried again = same.
Speaking to a cyber security bloke I met at a networking event last Friday I told him what had happened on 30 Sept and the grief I had had trying to submit a clients EU sales claim which had to be in that day (see my last blog). He said he would investigate but he confirmed our fears that there must have been some kind of 'attack'.
Nothing in any press. Asked husband who works for BBC how this could be and was told that unless HMRC issue a press release or someone was actually working on such a story it wouldnt have been picked up.
I'll reitterate my comments as per my previous blog. ... this is something that someone from the professions should surely take up.
Twice in as many weeks.
I suppose a more generous person than me could say that it is good that these things are happening now rather than post 6 April 2019 so they could be sorted before the deluge of submissions?
Meanwhile this is holding up my clients move.
Update>>> still not possible to get clients Tax Summary and thats not just one client but all I've tried
Jennifer Adams is Consulting Editor of AccountingWEB and is a professional business author specialising in corporate governance and taxation. She runs her own accounting and consultancy business with offices based in Surrey and Dorset.