How tech will liberate accountants
Is this technological explosion we’re witnessing really a threat to the profession? Or is it the biggest opportunity for accountants to seize?
Many years ago, businesses used to really value the year-end accounts that their accountant would produce for them, they’d spend time analysing the data, adapting their strategy, and tweaking their tactics in order to keep their business on track.
This technological era we live in has accelerated life itself, it’s accelerated the way people do business and it’s accelerated the way people want to do business.
By today’s standards, year-end accounts represent a period of time too far in the past. The environment has changed, the strategy has changed and the data has little meaning.
The only beneficiaries of a business’s year-end accounts are companies house/HMRC. The business owner reluctantly seeks out an accountant to produce their accounts for submission. Because they don’t value their accounts very much, they don’t want to pay very much.
Compliance fees are continually being challenged, accountants are having to work with more clients to generate their income - working harder, earning little and having little impact.
Technology is improving exponentially; recently it’s been aiding accountants by largely automating much of the low-level mundane work such as bank reconciliation.
The balance between human intervention and automation is gradually shifting. The skills required of an accountant to produce the accounts will rapidly diminish as software improves.
That can be seen as a threat. I believe it’s a fantastic opportunity.
Let the software produce the accounts, in fact why wait for the software to be ready, outsource the accounts production now. Why waste your professional skills producing accounts when they could be put to such better use?
You are no longer working with a business entity, there is no more B2B or B2C, that distinction has ended. It’s all about H2H.
Rather than spending the majority of your time producing compliance accounts, free up your time to spend building relationships up with your clients. Spend time getting to know them better, get to know more about their business aspirations and their dreams.
Take the accounts that you get produced and breathe life into the numbers; help your clients understand the numbers and interpret them. Provide insights into how to make the numbers better.
Make a shift in your practice from compliance being the core service, to business advisory being the core service.
When promoted and delivered correctly, business owners will happily pay a premium for business advisory services from their accountant. That means you don’t need to work with as many clients. That translates to working less, earning more.
Look out for my follow up postings every couple of weeks to learn more about how to make this transition that’s far more financially and emotionally rewarding, and not such a difficult transition as you may be thinking.
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Managing Director of AVN, an association for accountants, helping them become more successful and have more enjoyment.
Amazon #1 best selling author of What’s Next for Accountants: How to make the biggest threat facing the profession your biggest opportunity.
Personal motivation: To help people everywhere improve their ability to...