2017 Customer Survey: BrightPay’s customer testimonials

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Accountants making the big switch to BrightPay. Find out why?


BrightPay has been operating in the UK since 2012. Year on year, more accountants are moving payroll providers to BrightPay for several reasons. You may ask yourself, why are so many accountants and payroll bureaus moving to BrightPay.


In a recent customer survey, we asked our customers for a testimonial. Read a sample of these customer testimonials from accountants and payroll bureaus to see why they made the big switch to BrightPay.


  • After many years processing payrolls through another provider it was refreshing to find BrightPay which is easy to use great value for money and very helpful staff. Irene Hopkinson, Westmill Accountancy


  • We are a small accounting practice and run payroll for several clients.  We have recently moved to Brightpay after using Sage for many years, and we wish we had done so sooner.  The Brightpay software, in our opinion, is easier, quicker and more enjoyable to use, and is much better value for money. Natalie Green, Natalie Green & Co.


  • As a previous user of HMRC Basic PAYE Tools, which I thought was providing me with everything I needed except monthly payslips, I have been very pleasantly surprised at how easy Brightpay has been to set up and use, and also at how much more functionality I now have compared to BPT.  In particular, the ability to transfer Workplace Pensions data directly to the pension provider has been ve  chose Brightpay. Jackie Roberts, Beyond Mountain Bikes


  • Very satisfied with Brightpay. Does everything the large payroll software companies do at a fraction of the cost. Highly recommended. Ed Reid, Triton Systems


  • Moved from sage on a recommendation. Amazing service. Excellent value. Sam Matthias, Dippers and Divers


  • I moved to Brightpay mid year last year as my previous payroll software wasn't working well with auto enrolment.  I am so glad I did.  The software is infinitely better, the interface with auto enrolments works smoothly without incident, the customer support is excellent and the online videos are brilliant.  I have recommended your software to all my clients doing their own payrolls and they have all been delighted. Samantha thompson, Samantha Thompson Ltd.


  • The software is straightforward and easy to use and the integration with NEST for AE is excellent.  It also provides very good value for money as I run payrolls for a number of clients.  The support offered is also very good. Colette Eccles, Swinley Office Solutions


  • Finally left Sage after more than 15 years - and it is the best move I have ever made! Simple mid-year move process, simple clear functionality throughout and the best bit - everything I need my payroll software to do is included in the price. Victoria A Rimington, PP Payroll Solutions Ltd


  • I have used Brightpay for more than 5 years and have never been disappointed by the quality of the product or the levels of support. Brightpay is a critical asset for my accountancy and management services business. Matthew Dreaper, Chilcomb


  • We recently switched from another payroll software to BrightPay. BrightPay offers excellent value for money at a fraction of the price we previously paid. We are saving time in processing payrolls, the system is much more intuitive, the interfaces with Pension providers is a vast improvement on the previous provider. Anne Crosbie, 1 for All Accounting Angels Ltd


  • We moved to Brightpay because we wanted an online portal for our clients' employees to be able to access their payslips.  The service is cost effective and easy for non-techie people to use.  Although we had a couple of hiccups when first setting up Brightpay, Customer Support was absolutely fantastic at sorting them out, they were prompt in their replies and stuck with it until the issues were completely resolved.  We've already recommended Brightpay to a number of businesses and we will continue to recommend them. Annamarie Angell, Deadline Accounting Ltd


Book a demo of BrightPay today.


Written by Karen Bennett | BrightPay Payroll Software 

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