At 10pm on Monday night, while Neil and Dennis nervously quaffed champagne, the rest of us were glued to Twitter... could we bag another Luca?
10.20pm and our office WhatsApp group blew up with every celebratory emoticon and GIF going. We could!
We're chuffed to bits to have been voted Practice Management Software of the Year - two years running - by members of the Institute of Certified Bookkeepers. We wouldn't be where we are without the thousands of bookkeepers and accountants that rely on AM every day to run their 'best practice'. So from all at AccountancyManager, a huge thank you to everyone that voted for us.
We've now been awarded a CRM and practice management award every year since AM began, including a Software Excellence award in 2017 and a Luca in both 2018 and 2019 - a trend we intend to continue.
Another Answer wins another Luca
While winning awards is great, seeing our customers recognised for their outstanding achievements is even better. Monday night felt like a double win when Another Answer Books and Accounts picked up the Luca for Large Practice of the Year.
We caught up with Sylvia Bourhill, Managing Director of Another Answer, to get her reaction to their win.
AM: Congratulations on the Luca! How does it feel?
SB: Just wonderful. I wasn't expecting it at all, it was a last minute decision to enter, but I'm so glad we did.
AM: Why do you think you won?
SB: It's a case of going deeper than just 'our clients say great things about us'. Over the past few years we've been committed to developing four key areas - business growth, training, digital accounting and - as always - the success of our clients. Winning the Luca for Small Practice of the Year in 2015 and now winning 2019's Large Practice of the Year means we've certainly achieved the business growth!
AM: What about the training, is that for staff or clients?
SB: Both. As well as a commitment to the development of Another Answer staff, I provide Quickbooks training to our clients - which crosses over with our focus on digital accounting. In terms of my personal growth, I recieve business coaching through ActionCOACH.
AM: And how about the digital accounting side of things?
SB: Our goal is a completely paperless office - with an equal focus on cyber security. We use AccountancyManager to store all our resources and client documentation.
AM: What made you choose AM in the first place?
SB: Consolidation. We were using two separate systems for our engagement letters, client management and workflows. With AccountancyManager, we got all the features we needed in one. The integration with Companies House is handy too, for quickly pulling in data. When it integrates with QuickBooks too, the cycle will be complete.
AM: What's your favourite thing about AccountancyManager, now you've been using it for a while?
SB: That everything is in one place, if I need something, there's only one place I need to look. For my staff it's the workflow management and automation of client requests that keeps them happy. We use it for different purposes.
AM: So what's next for Another Answer?
SB: More growth! As part of my coaching we write congratulatory letters to ourselves for goals we want to achieve, then open them a few months later. I need to make sure I deserve the next congratulations!
Who's the monk?
The Luca Awards are statuettes of Luca Pacioli, the Cistercian monk credited with inventing the process of double-entry bookkeeping. He was also a close friend of Leonardo Da Vinci and was even his housemate for a time.