Employee Self-Service Portals - The New Normal
As a concept, self-service is nothing new. From paying at the supermarket self-service checkouts to online banking, consumers don’t want to have to wait for something if they know they can get it themselves. It’s no different in the workplace.
What is an Employee Self-Service?
An employee self-service is the ultimate tool whereby employees can login from anywhere to view their employment and pay related information. With a self-service system, employees can download payslips, apply for leave, look at policies and HR documents and update personal information - all without once involving HR.
Benefits for Employees
- Instant Payslips - The employee can login to the employee self-service portal to view and download their most recent payslip, along with all of their historic payslips. Gone are the days of emailing HR chasing lost or past payslips when needed, for example when applying for a mortgage.
- Annual Leave - Employees can submit leave requests instantly through the employee self-service portal. Once the leave is approved, employees will be notified and the approved leave will automatically appear on the employee’s calendar. Employees can also view their leave balance and leave history through their portal.
- HR Documents - Access everything is in one central place - a single online login gives the employee instant online access to other employment related documents such as employment contracts or company handbooks and policies.
- Personal Data - With the self-service portal, the employee can view their personal payroll information that the employer has on file. The employee can also amend or update various personal data, including their postal address, contact number, emergency details etc.
- 24/7 Access - Employees can login to the employee self-service through any web browser at anytime, from anywhere - meaning they don’t have to be at their desks to use it. They can log in from home or anywhere else with an internet connection. Better yet, employees can access their employee self-service directly from their phones using the BrightPay employee app.
Knock-on Effect for Employers
Today’s employees are accustomed to having information readily available. An employee portal can help fulfil that expectation with the added benefit of creating workflow efficiencies. The employee self-service portal eliminates the burden of sending payslips, updating personal information, approving annual leave requests and answering leave balance enquiries for the payroll department. Managers and HR personnel will save administrative hours and frustration on a daily basis when no longer faced with working through these monotonous and time-consuming tasks.
The former way of managing employee data is fast becoming outdated. What was once considered normal in the past is no longer considered normal anymore. Today, the new normal is to implement an employee self-service system whereby workflows are streamlined, with added benefits for both employees and employers.
Book a demo today to find out how BrightPay Connect can transform your business.
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