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How Meaningfully Improved Engagements Power Success for The Practise and The Economy

26th Apr 2024
Brought to you by
Suralink logo

Suralink provides professional services firms with a single, secure platform to collaborate with clients, exchange documents at scale, and track the progress of engagements. 

Save content
Have you found this content useful? Use the button above to save it to your profile.

Inflation. Employment. GDP. These and many other factors are what professional service firms in the United Kingdom and beyond must contend with in hard times and be ever vigilant for in good times. Inflation, of course, is a literally growing concern. So too are a few job market trends, like rising unemployment and the relative shortage of newly minted professionals in fields like accounting.

The British economy isn’t a monolith, though. It comprises thousands upon thousands of firms like yours executing engagements for clients, be that an internal audit, a tax advisory, or consulting on digital security. The efficiency of each individual engagement has an impact on the economy, and when they’re taken together, their effect is profound. 

With that in mind, it’s time to examine the engagement factors that can jeopardise both that particular interaction and its cumulative effect on the wider economy. Let’s dive in!

 1. Tracking Documents

Document-tracking having an adverse effect on the economy is not as hyperbolic as it may sound. Indeed, many of our clients have cited document management as one of the most stressful and laborious parts of their engagements. Much of the time, it becomes its own full-time job.

The time and energy invested into extra document management is what many professionals and their clients dread. It’s also time and energy that, in an ideal world, would feed directly back into a better engagement rather than hunting down documents! And when you consider that thousands of professional engagements often comprise a thousand or more files, it’s easy to see how all that time has an effect on the professional service firm in particular, and the wider economy in general.

 2.Communication

Another challenge that professionals commonly face in their engagements is fragmented communication. It’s common for every stakeholder to face down an array of email threads and individual messages that all share a common theme: decentralisation. Which translates directly to, as with document tracking, a lot of energy and time that takes away from a quality engagement.

More specifically, miscommunication can derail an engagement in a variety of ways. Document validations get missed, stakeholders are accidentally omitted (or included), and processes become unclear. These factors can make any engagement grind to a halt no matter how steady the hand of the professional who’s curating it.

Solving for Time and Effort Challenges

Document management, fragmented communication, and other engagement challenges pose concerns for individual professionals and the wider economy. On a macro level, that wasted chance for efficiency is formidable, and can further muddy the waters in economically uncertain times. 

What, then, is the solution? A platform that can eliminate the potential for those problems at the source, creating better engagements that culminate in a positive impact on the economy. Suralink, the world leader in PBC request list management and client engagement software, possesses capabilities that fit this exact bill.

In place of a basket of disparate portals, software, and email threads, Suralink offers an all-in-one platform where files can be housed, validated, and commented upon all in one place. This single approach has cut many of our clients’ document management time by half, empowering them to turn engagements from a lengthy cost center into a boon for every stakeholder. Additionally, Suralink’s platform also offers all-in-one communication capabilities, so everyone can interact and comment upon files as needed. 

The End Result

Meaningfully improved engagements are better for the professional and their client, of course, but taken together, that saved time and increased efficiency is profoundly positive for the economy. The more efficient and problem-free multiple engagements become, the more effortless it becomes for professionals and their clients to find success. And when so many stakeholders are finding that success, it becomes a boon for an entire economic ecosystem.

Click here to learn more about how Suralink’s platform can expedite, and meaningfully improve, your engagements, creating an impact that goes far beyond you and your clients!

 

Author: The Suralink Team