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How this business saved days every month by switching to iplicit from QuickBooks

25th Sep 2023
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iplicit’s mission is to make the complex simple and accessible. Its powerful cloud accounting...
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When QuickBooks stopped support for its desktop application, Solid Wood Flooring's CFO switched to iplicit to save days of work each month. 

Tree with words Solid Wood Flooring

 

 

The company wanted new finance software that would fully integrate with its stock system as well as providing detailed financial reporting. 

“It took me two and a half months of searching the internet,” says founder and Chief Executive, Martin Ryder. 

The search led the business to iplicit. 

“Primarily I was attracted by the way iplicit’s system was set up – the menu, the ease of the dropdown lists,” says Martyn. 

“It was similar to QuickBooks – but without the restrictions with regard to what you can do with the system and the information you can pull out.” 

The London and Gloucestershire-based business manufactures wood floring as well as laminates and a polymer composite called Impervia. 

Residential developments form the bulk of its revenue stream, but it also installs floors in museums, restaurants, high-end clothing stores, and hotels such as the Amano in Covent Garden. 

Aside from integrating with the stock system, the business needed it to be customised to capture industry-specific information ,such as the various certifications that are attached to wood-based products and their sustainability. 

“During the audit, we have to pull through information on stocks and purchases and sales with the various types of industry certification,” says Director Rob Eckersley.  

“iplicit’s support team helped build reports that pulled out all that information. It’s absolutely brilliant and we can export it nice and easily.” 

Rob estimates that iplicit will save a day or two days of work at audit time. 

“Everybody here has to do their own invoicing, follow-up, paying-off and everything else,” says Martyn of his seven iplicit users. 
 
“iplicit’s menu is quick and very simple to use. It took people only three or four weeks to really get used to the system and feel confident using it.” 
 
Rob adds: “It’s such a clear and simple user interface. The access is very easy, so if you want to go deep into the detail, the system allows you to do that. But if you do just want to check out something quickly, you can simply type it in. 

Products like Xero and Sage, and QuickBooks online, pale in comparison to iplicit. They don’t have the diversity and depth of functionality that we need – the stock control, the sales orders, purchase orders and all that information.” 

Both have been impressed by the ease with which iplicit can generate reports and analysis. 

“QuickBooks had a fantastic array of inbuilt reports you could pull off, which worked very well, but we now have the ability to customise those reports to a very fine degree,” says Rob. 

“You can just email the support team and within an hour or so they’ve got back to you and built it, so you can just run the report. 

“Having a UK-based helpdesk means that we can get the help in our time zone and communicate with people, whether on the phone or via email, and they’ll understand the requirements. 

“With QuickBooks, they outsource that support. The people that they had working with them were wonderful, really nice people but you then had a barrier you had to get through, so you had to be extremely exact. 

“The iplicit support team is amazing and the flexibility of that system compared to QuickBooks is so much better. And it’s not that much more expensive on a monthly basis.”

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