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SAP® Concur® is the world’s leading brand for travel, expense and invoice management solutions.

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How to look out for the safety of your employees on the road

26th Oct 2018
Brought to you by
SAP

SAP® Concur® is the world’s leading brand for travel, expense and invoice management solutions.

Save content
Have you found this content useful? Use the button above to save it to your profile.

If you are familiarised with business travel by car or by plane, you know that sometimes things don’t go as planned.

For instance, your flight might be delayed or there might be problems with your hotel reservations. That’s why using SAP Concur’s mobile app is a good idea. Should anything happen, you can just hop into the app and book another room nearby.

However, what if you don’t update your information and a dangerous situation occurs? In that case, your company wouldn’t know where to find you or where to send help.

Having the ability to update your travel information quickly and easily is not only a failsafe for potentially dangerous situations, but a way to give yourself and others peace of mind. SAP Concur allows you to quickly recalibrate to help an employee in case of necessity – whether they’re involved in a terrible situation or just facing a minor travel delay.

Sometimes the stakes are higher than just booking a new hotel room. Christal Bemont, SVP & GM of the Small, Midsized and Nationals business unit knows it well: “Unfortunately, we faced something much larger during a business trip to London last year. As my leadership team and I were en route from different cities, we all received Concur Locate updates about the knife attacks that were happening in the city,” she said.

“Three of the seven members of our team didn’t feel safe traveling anymore, so I encouraged them to fly home. If Concur Locate hadn’t updated us of the attacks, I may have inadvertently put my team in a potentially dangerous or uncomfortable position – and my goal is always to make sure they feel safe.”

SMBs may have more blind spots than larger companies when it comes to knowing employee travel plans. A fully-managed travel program may be more than some SMBs need right now, but tools like TripLink eliminates the blind spots created when employees use a self-booking tool. Plus, SMBs receive all the benefits of supplier integrations, metasearch, itinerary management via Tripit Pro, and expense integration.

Conventional wisdom says when travel booking is less structured and centralised, keeping track of employees becomes nearly impossible to manage. “While we all would love things to go as planned, especially when it comes to safety, I know I feel more comfortable having these tools in my pocket for backup,” said Bemont.