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How to tell when a growing business needs new software

25th Jan 2024
Brought to you by
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iplicit’s mission is to make the complex simple and accessible. Its powerful cloud accounting...
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Does work grind to a halt when someone is on holiday? Does the month-end close take up a big chunk of the next month? Is there still a lot of paper around the place? 

Any of these could be a sign that an organisation has outgrown the software which once served it well. 

iplicit spoke to Guy Kerkvliet, Head of Outsourcing at Armstrong Watson, who specialises in advising businesses on the changes they need to make to their processes.  

He says spotting the point where you need to upgrade the software can be tricky, especially since it can happen at different stages for different businesses. 

People, process and technology  

“When I talk to clients and prospects, it's about three things – people, process and technology,” says Guy. 

“A growing business tends to get to a tipping point where, capacity-wise, you need more people to do the same type of work. That’s when the other two elements come into play. 

“On process, you need to ask: Is the process you’re following the right process for your business? If you were to design it from scratch, is that how you would do it? If that’s not the case, it’s probably an indicator that you should change things.  

“And then comes technology. Are you using your technology to its fullest capabilities? 

“The trigger for changing things depends on the company but it’s usually about resources. It’s either about how you can best use the resources you have, or if you don’t have enough resources in your team, how you can use technology to help with that problem.” 

In the full piece on iplicit’s blog, Guy discusses: 

  • How low morale can be a warning sign that technology is holding a business back. 
  • How inefficient processes are not just an annoyance but a real business risk. 
  • How a business loses value if senior finance staff are spending days on admin. 

Part of his job is about bringing people up to date on what software could be doing for them. 

“People don’t know what they don’t know,” says Guy. 

“If you aren’t aware of the kind of information you could be getting out of the system every day, you’ll be content with what you’ve always had.” 

Read the full article including Guy’s advice on where to start reviewing your system – or take a tour of iplicit’s award-winning cloud accounting software.  

Read the full article