Moneypenny to Showcase Latest Tech at Accountex 2020

26th Feb 2020
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Louise Wilson from Moneypenny

The UK’s leading outsourced communications provider, Moneypenny, has announced it will exhibit at Accountex 2020 (13-14 May) and showcase the solutions that are benefiting financial companies nationwide.

Moneypenny provides telephone answering and live chat services to businesses of all sizes, from SMEs to large, multi-discipline organisations. The technology enables those within the financial sector to enhance client experience, extend availability outside of traditional office hours and ensure that valuable leads are captured.

Louise Wilson, business manager for corporate at Moneypenny, said: “Communication habits are changing rapidly and nowadays, there’s a demand for businesses to be available as and when consumers require.

“In a busy marketplace, it can be difficult for financial services businesses to create a point of difference from the competition, particularly when services and pricing are often so similar. We look forward to helping educate delegates about how they can harness technology to help them stand out and improve their sales process, too.”

Accountex will be held on 13-14 May at London’s ExCel and offers businesses the chance to meet global brands and cutting edge start-ups to source state of the art technology that is defining the industry. There is also a programme of seminars to arm attendees with essential tools and knowledge to help them excel.

Shoaib Aslam, co-founder and CEO of Pearl Accountants, said: “There’s a growing trend for accountants to explore the outsourcing market and I foresee more accountants relying on this for their customer service functions in the near future.

“As a business, you can only focus on your core service areas. The top-performing accountants are the ones who value their customer service and technology, and are investing in solutions to support a quality client experience.”

Moneypenny handles 15 million customer contacts every year and is trusted by the UK’s top accountants, including five of the top 30. For more information about Moneypenny, visit https://www.moneypenny.com/uk/accountancy-answering-services/.