With up to 80% of businesses using them, how do social collaboration tools help employees?
Social collaboration tools are perhaps one of the most striking innovations in workplace technology in recent years.
With the Institute for Corporate Productivity pointing out that companies which encourage collaborative working are five times more likely to be high performance in nature, it’s clear that these tools have material benefits for businesses and their leaders – and they’re on the rise and here to stay for the long term, too. This article will explore exactly what social collaboration tools look like and how they can best be used to optimise workflows, cut down on administration burdens and more.
Put simply, a social collaboration tool is a platform or a device that helps those in a group or a team to work in conjunction with each other towards their joint goals. The main goal of a social collaboration tool should be to encourage better workflow. Content management is often a big part of this goal. By being able to share items you’ve written or otherwise devised, you’ll be able to make sure that everyone gets the chance to contribute. Say you’ve recently devised a new finance strategy, and you need both other members of the C-suite, such as the CEO, as well as a more junior specialist on your team to look over it, by using enterprise content management software, both reviewers will be able to add notes and act on each other’s recommendations in real time.
Social collaboration tools can also help you earlier in the process. By using a communication tool such as Access Workspace, you’ll be able to work on shared projects without duplicating any work. These kinds of tools differ from more clunky communications tools, such as email, because they are designed to constantly provide real-time, up-to-date information – so all team members, no matter where they are, can save time.
In the realm of finance admin, there are some specific ways in which social collaboration tools can help. When a complex project gets underway within a company, many different departments require access to information on budget and spending. The C-suite might need it for strategy, for example, while comms might need it when speaking to journalists. However, if you have it stored on a socially collaborative project management tool, all relevant members of the organisations will be able to see it at the touch of a button – meaning finance teams won’t have to waste time responding to email requests for data.
With so many organisations now opting for the social collaboration route when sourcing tools to improve their processes, it’s clear that they are transforming the way business works as well as the performance and morale of employees. From the way in which they can improve workflows and cut down on wasted time to the impressive finance functions they can offer, these tools can deliver advantages to firms no matter what the sector or industry.