Industry experts host Webinar to help accountants understand the legal framework for electronic communication with clients

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ICAEW in association with Lindenhouse to address the issue of securing client communication

Cambridge, November 27th, 2012: Accountancy firms are still not encrypting financial statements, tax returns or other financial information when they communicate with their clients by email according to a recent survey by the ICAEW. Accountants should be taking steps to protect personal data yet it is not widely known how to go about adopting a more secure process. This ‘Streamlining and Securing Client Communication’ webinar on Thursday, December 6th at 10.30a.m, hosted by the ICAEW in association with Lindenhouse Software, is designed to help accountants understand the current and future legal framework for electronic communication and to see demonstrated live the secure exchange of documents using portal technology

Data Protection law is tough and set to get tougher still in the next two years with new EU rules likely to be introduced in 2014 along with fines of up to 2% of global turnover for reported breaches.  The Information Commissioner’s Office has already said that sensitive personal data should not be transmitted by email unless encrypted to current standards which places an obligation on accountants to protect their clients’ personal financial information in transmission.

The following topics will be addressed by industry experts: Paul Booth, technical and development manager IT Faculty, ICAEW, Alison Jackson, sales director Lindenhouse Software, Laurence Moore, chairman Prime Chartered Accountants and a user of the Virtual Cabinet document portal and Ben Oliver, technical director Lindenhouse Software.

·       Why is security important?

·       Legal update – data protection and client confidentiality responsibilities

·       Secure client communication – legally admissible

·       Demonstration of electronic sign-off of confidential documents

Alison Jackson, sales director, Lindenhouse Software is evangelical about document security. She said: “Many accountants I speak to are confused about their obligations and want clear guidance on how they can exchange information securely with their clients. It is essential that practices take steps to protect personal data – doing nothing is not an option.”

To join the webinar visit  Registrants will receive a webinar workbook following the broadcast.


Combining in-depth expertise with innovative document management technology Lindenhouse Software ( is one of the UK’s leading developers of electronic document management software for industry and commerce. The company has a particular speciality for providing seamless integrated solutions that save time and money for professional firms, including Accountants, Insurance brokers and Financial Advisors.

Their Virtual Cabinet solution ( combines industry strength document management with secure client communication and the electronic sign-off of documents through an integrated portal. This innovation represents a major step forward in the professional markets served by Lindenhouse.

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