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When is the best time to switch your payroll software provider?

23rd Jan 2017
Brought to you by
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The payroll solution that provides all you need for Auto Enrolment.

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There are a lot of payroll bureaus who are unhappy with their current payroll software provider. Many avoid even thinking about the problem as there is a perception that switching payroll provider can be tricky, stressful and time consuming. At BrightPay, we meet many accountants, bookkeepers and payroll bureaus who are unsatisfied but say they will continue to use their current provider citing many reasons including:

  • I don’t have the time to switch
  • It will take too long to learn a new system
  • I’ll have to pay extra for training
  • All payroll providers are the same
  • It might not be worth the hassle

Increasing prices, lack of basic features and poor customer support are three of the main reasons we hear why bureaus would consider contemplating switching provider. Obviously the more a bureau pays for the payroll software, the less profit they can make. If your current provider charges high fees, lacks basic automation or provides poor support, then it is time to make the big switch.

Switching is not painful, if your choose the right payroll provider!!

Deciding to make the switch can be a positive and worthwhile exercise, especially when you look at your profit margin. If the payroll provider has a good reputation with clients and is well established, then you can be assured you are on a better path to success. If you have decided to take steps to move provider, there are a few important things to consider including:

  • Years of experience operating in the payroll industry
  • User friendly interface and user experience
  • Excellent customer satisfaction rates
  • Free and automated automatic enrolment functionality
  • Great customer support service
  • Availability of an automated and online employee and employer self service portal
  • Reputation for compliance with continuously improved payroll processes
  • Competitive value for money
  • Cost saving benefits for your business
  • Online access for employees to view their payroll data including payslips and P60’s
  • Cloud backup of your payroll data plus chronological history of your backups
  • Allows bureaus to increase revenue, profit and employee productivity

The great news is that BrightPay payroll and BrightPay Cloud can do all of this and much more. Our company has been operating in the payroll and accounting software industry for over 20 years across the UK and Ireland. Our payroll products are used to process payroll for over 100,000 businesses. 99% of BrightPay customers say they save time and money with 88% of customers agreeing they saving on administration. BrightPay has a 99% customer satisfaction rate and 98% for support.

BrightPay Cloud is an optional add-on to BrightPay at just £49 + VAT per employer with bulk discounts available for payroll bureaus.BrightPay Cloud allows users to backup payroll data to the cloud and invite clients plus their employees to their own personal self service portal. The portal allows them to view and access their payroll data including payslips, P60’s, annual leave, auto enrolment documentation and much more.

For bureaus BrightPay offers fantastic value for money. The BrightPay 2017/18 bureau licence is just £229 + VAT which includes unlimited clients, unlimited employees, free auto enrolment functionality plus customer support. As BrightPay is competitively priced, it allows bureaus to increase revenue and profit for their business.

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www.brightpay.co.uk 

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