In this session Practice Correspondent Richard Hattersley is joined by Amanda C. Watts, Alan Woods and Dan Richards to discuss how accouants can own the client relationship in the digital age.
Whose client is it anyway?
Practice correspondent, AccountingWEB
Richard is a staff writer for AccountingWEB, and assists in managing the UK's largest and most active online community for accounting and finance professionals.
Head of Sales, MyFirmsApp
Daniel has been involved in helping professional service firms grow and make the most of new techniques, strategies and technology for over 17 years. He is considered to be a thought-leader, is a renowned speaker, and is the go-to-guy for firms and professional bodies when it comes to Apps for accountancy firms.
Amanda C. Watts
Founder, TwentyTwo Agency
Amanda is a marketing consultant for accounting firms. She’s a speaker, best-selling author and founder of the British Accounting Marketing Awards. Since 2009 she’s helped over 500 companies launch or grow through her agency, her work with Virgin Start-Up and training and mentoring. Amanda’s marketing processes enable accounting firms to more profitable, scalable and saleable.
Business growth adviser at Woods Squared and Implementation manager for Panalitix
Alan Woods is the Managing Director of the highly successful and respected business growth accountancy firm, Woods Squared. Alan has embraced technology for both his firm and his clients and has proven that the right approach can reap rewards.