We’ve all been there, it’s that crucial email a client or the boss is screaming for or that call to clinch a deal and suddenly, well nothing, says Daniel Mitchell, co-founder and director of Lifeline IT.
I wasn’t surprised when we ran our fourth annual IT survey to find that 80% of businesses say working remotely is their biggest bugbear.
When hotspots become ‘notspots’ and all you get when pressing send is the buffering circle of anxiety. And what do you do about sensitive or financial information, to send or not to send and trust in an open network?
It’s no wonder our number one frustration is remote working and quite simply it doesn’t have to be this way.
Our European neighbours enjoy efficient, fast (and often free) Wi-Fi when they’re on the road or working in the back of beyond, so why can’t we get it right in the UK?
The problem is we’re not ‘done roaming’. Half of us regularly work remotely, whether that’s the kitchen table or going on the road and it’s good news that the mobile networks have been asked to play nicely and share to give us all a better service.
We found that nearly half of businesses had suffered from dropped call syndrome and now EE, O2, Three and Vodafone, have been told to share network resources where there are ‘notspots’ so that customers (remember them?) can automatically get the strongest signal, whoever the supplier is and without paying through the nose.
Here’s hoping this is the start of getting Britain ‘remotely’ working with confidence and we don’t end up on the buffers – again!
Daniel Mitchell is a co-founder and director of Lifeline IT, a network support company specialising in managing IT services for the accountancy and finance profession.
About Robert Lovell
Business and finance journalist