Practice strategy

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Trent McLaren concludes his two-part serie s exploring the art of customer experience by focussing on the most important part of the...
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9 Spokes has developed a strategy for health-check metrics, which business owners can use to spot opportunities and potential threats. Key...
How do you make yourself indispensable to clients? The key is to add quantifiable value by doing one of the following; increase funding,...
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Several of the entrants in the large firm category of the 2017 Practice Excellence Awards reported recent mergers. In the quest for growth...
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