Nottingham-based accountancy practice Coalesco walked away with the best small firm gong at the Practice Excellence Awards this year. Director Linda Frier caught up with Rachael Power to explain how delivering above board customer service is key to her firm’s success.
Frier is a sole practitioner, who bought a retiring accountants’ fee base five-and-a-half years ago and never looked back.
The firm has never gone through any major changes or rebranding, but the director of the all-female practice said...
About Rachael Power
Your friendly, neighbourhood community editor.