It's not just another soft skill or HR buzzword; emotional intelligence (EI) is a skill proven time and time again to be synonymous with career and relationship success.
And because much of an accountant or FD's work relies on relationships, whether its clients, colleagues or other businesses, having good EI is crucial.
The following article is part of a series AccountingWEB is running on the importance of 21st century finance skills.
Emotional intelligence is one of the key skills accountants and FDs need to move forward in their careers and achieve success. Find out why in each of these sections:
Having good EI can enable you to tackle stressful situations by recognising your emotions and the emotions of others, and learning to step back and deal with them in a calm and rational manner.
As accounting professionals experience many stressful scenarios, knowing how to deal with these occurrences in the most effective way can take much of the pain out of your working life.
Business psychologist Viv Thackray, CABA trainer and owner of Koha Consultancy, spoke to AccountingWEB about what EI is, what accountants can do to improve it and about further resources for self-development...
For more on emotional intelligence, also see:
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