Effective client communication is about more than getting the figures right. Rob Ashton explains how to write financial information in plain English.
Accounting has its own language and is often riddled with jargon that even experienced business people can sometimes find difficult to understand. Even if your clients are financially savvy, it can still be difficult to explain money matters.
Writing financial information in 'accountingese' can waste time and money. If your clients are unclear about what your figures mean, they'll ask for further clarification. A single document could lead to several hours of unnecessary (and frustrating) follow-up phone calls.
That's one reason why the tide is turning in the financial industry. Leading firms such as Deloitte, Ernst & Young and Gra...