Thank you for your reply, however this is not the first year of claiming (we have claimed for the past 4 years) and the year end is 31st July 2023 so Im pretty sure I dont need to notify HMRC of an intention to claim. At the bottom of your link is a link to the process for providing the Additional Information which I checked before posting - I just cant work out how to get client authorisation to file.
I just queried why a letter sent in mid February hadn't been actioned and was told there is a minimum 75 days delay between receiving a letter and looking at it (let alone actioning it). Wow!
Poor, but the bigger issue seems to be that, even when you do get through, no one has the skill / knowledge to be able to help you. If this was a commercial operation, I'd take my business elsewhere. but . . . . .
I also use Taxfiler and it took 4 hours to file a CT return this morning. Just doing another and it looks as though the problem is still there. I couldnt find anything on HMRC's site. Strange
Thank you for some very helpful postings. I had the same problem trying to file via Connect and after 6 'failed' messages, I tried logging onto the client's account directly and it worked first time. I used exactly the same credentials as via the Connect account. What a waste of time. Would happily never use Kashflow again but the client seems to like it for some unfathomable reason.
My answers
Thank you for your reply, however this is not the first year of claiming (we have claimed for the past 4 years) and the year end is 31st July 2023 so Im pretty sure I dont need to notify HMRC of an intention to claim. At the bottom of your link is a link to the process for providing the Additional Information which I checked before posting - I just cant work out how to get client authorisation to file.
Good question. I think my predecessor told them she had it all in order but no idea why they ignored all the penalty letters
Unfortunately these are just straight penalties - £1,000 for each of the past 5 years.
Apparently used them to repay a shareholder.
Hi Thats correct. It exceeds the turnover threshold but not the staff so gross assets are the determining factor
Taxfiler keeps crashing. Not many returns still to file but was hoping to complete today. Usually very reliable but irritating waste of my time today.
I just queried why a letter sent in mid February hadn't been actioned and was told there is a minimum 75 days delay between receiving a letter and looking at it (let alone actioning it). Wow!
Poor, but the bigger issue seems to be that, even when you do get through, no one has the skill / knowledge to be able to help you. If this was a commercial operation, I'd take my business elsewhere. but . . . . .
I also use Taxfiler and it took 4 hours to file a CT return this morning. Just doing another and it looks as though the problem is still there. I couldnt find anything on HMRC's site. Strange
Thank you for some very helpful postings. I had the same problem trying to file via Connect and after 6 'failed' messages, I tried logging onto the client's account directly and it worked first time. I used exactly the same credentials as via the Connect account. What a waste of time. Would happily never use Kashflow again but the client seems to like it for some unfathomable reason.