I'm sad that I didn't hear this news before I voted for them in the 2018 Software Excellence Awards. Wish I could withdraw my vote now. We had a terrible experience with Iris when they took over Drummohr
Glad I'm not the only one then ! @Kazmc.
Wish they could have just increased National Insurance and left AE out completely :-(
Whole thing is a nightmare
We have currently used Nest, Now Pensions, The Peoples Pensions, Royal London, Standard Life and Smart Pensions and they have so far all been a nightmare.
There isn't one pay period where the upload goes smoothly. The pension companies don't seem to be "talking" to the payroll software companies and so are using different terminology for the same things, causing chaos and confusion.
Accountants don't want to be involved as they don't/can't advise on specific pension companies for their clients and therefore prefer to hand over the set up process to IFA's as they are regulated for this.
Our biggest concern is will there be a PPI style claim in the future..."were you mis-sold an auto-enrolment pension scheme ? ...."would you like to make a claim ? " !!!!!