On the CIS module there is an option each month to mark the return as submitted outside of QB. I suggest that you check that the info on QB matches that posted manually and then mark it as filed.
I have to agree with Andy on this one, it is physically impossible to change your address as a VAT agent. I spent ages going round in circles with it and gave up. They have an address for me that's a couple of offices old now.
As Janelm said, if they signed up to QB using the app then you can't have accountant access, if they signed up to it on a laptop then you can do. Absolutely useless and sums my opinion of Quickbooks as a whole!
I'm not sure the reference numbers on the returning emails have any relevance to anything unfortunately. It would be nice if they could put some kind of identifiable info on there so that when you've submitted several registrations on the same day and they come back to say there's a problem on one of them, that you could at least have half a hope of knowing which one it was!!
Yes VAT would be due as the customer paid the bill, to not declare it would be fraud. Probably a learning curve here for your client to stop accepting cash! I don't think you could claim any type of tax relief for misplacing the money as it's not the responsibility of HMRC to make up the shortfall for careless behaviour.
I did 2 years with Croner, the uptake from clients was incredibly poor so it was ditched after the second year. As an opt in service it definitely doesn't work, I think you either accept that it's a cost to your business, or as someone else said increase everyones fee to cover the cost whether they want it or not. We had no investigations during those two years so I didn't see any benefit out of having the cover at all
My answers
On the CIS module there is an option each month to mark the return as submitted outside of QB. I suggest that you check that the info on QB matches that posted manually and then mark it as filed.
I have to agree with Andy on this one, it is physically impossible to change your address as a VAT agent. I spent ages going round in circles with it and gave up. They have an address for me that's a couple of offices old now.
As Janelm said, if they signed up to QB using the app then you can't have accountant access, if they signed up to it on a laptop then you can do. Absolutely useless and sums my opinion of Quickbooks as a whole!
Not so far, all been under the two week mark
The person working on the enquiries desk probably had no idea of the answer either!!
Perfect, that's really helpful thank you. Any further input that the VAT Practitioners Group may have is also most appreciated.
I would agree with the response from Tax Dragon, I think you need a meeting with an accountant rather than the help of a forum for that one.
I'm not sure the reference numbers on the returning emails have any relevance to anything unfortunately. It would be nice if they could put some kind of identifiable info on there so that when you've submitted several registrations on the same day and they come back to say there's a problem on one of them, that you could at least have half a hope of knowing which one it was!!
Yes VAT would be due as the customer paid the bill, to not declare it would be fraud. Probably a learning curve here for your client to stop accepting cash! I don't think you could claim any type of tax relief for misplacing the money as it's not the responsibility of HMRC to make up the shortfall for careless behaviour.
I did 2 years with Croner, the uptake from clients was incredibly poor so it was ditched after the second year. As an opt in service it definitely doesn't work, I think you either accept that it's a cost to your business, or as someone else said increase everyones fee to cover the cost whether they want it or not. We had no investigations during those two years so I didn't see any benefit out of having the cover at all