Member Since: 15th Nov 2012
11th Apr 2019
If your practice is a super as it sounds, I would be interested to know what salary you are offering for part time rural idyll.
3rd Apr 2019
We have had this a few times - quick call to the agent line and they will correct it for you. Another known error!
26th Mar 2019
I believe the £30 covers the whole suite of letters - at least it did when I purchased them - and it is well worth the expense.
We have tailored some of the letters to more suit our circumstances / preference but I was much happier knowing they included everything I needed as advised by ACCA.
We also received a really useful update re MTDfV which I would have had to write myself otherwise.
I think terms and conditions will be a matter of preference. I prefer to have it all within one letter.
18th Mar 2019
The ones I deal with are a mixture of spreadsheet and manual and have never required anything more.
18th Mar 2019
Get well soon.
25th Feb 2019
Just one of the many annoyances.
Fortunately not many of ours actually had the money repaid, it just sat on the account as an overpayment. A quick call to the helpline - they know it is an issue - and it is sorted.
Working in that call centre must be a miserable job!!
22nd Feb 2019
We have this problem with HSBC.
As you say, the paper notification arrives afterwards BUT the client often receives the notification earlier and calls up asking for their money - then you have to manually check records to see what belongs to who.
Not the biggest HMRC headache we have but a pain nonetheless.
26th Nov 2018
Became aware of a similar situation recently.
Rental income of 8k declared - Bingo - no liability, hurrah!
Oops - what about the 50k salary!
19th Nov 2018
Same here, we all use one log in
8th Nov 2018
We are still receiving them. Got a couple this week.
Inexplicably, they now sent two single sided sheets of paper rather than a double sided one.
The environment is clearly not on their list of concerns.