So many frustrating stories that could be told ... I fondly remember the days when you could call your local office and speak to someone who knew about tax.
Whilst I appreciate the world moves on, the service being provided is completely inadequate. Not only for agents, but any taxpayer who calls should expect to speak to someone with a basic grasp of tax or the wherewithal to refer you on to someone who does.
Meanwhile agents are being cut out of more and more processes, because "customers" can do it themselves - resulting in us having to pick up the pieces later.
Is it February yet?
"I’ve heard so many times from my accountant clients that as soon as Boris Johnson or Rishi Sunak announces the latest coronavirus support scheme, clients are on the phone expecting to know immediately what to do – and you have just seen the same press conference as they have."
Exactly!
The clients that have clocked the 3 month CH extension are a pain, not appreciating/ caring that the accounts are still required for tax return - with no extension to that deadline.
I understand this situation is frustrating.
I think my clients would prefer me to submit the claim minus the 2 you mention so at least they are funded for the other 17 employees.
Then when HMRC respond or there is an alternative work around, process the other 2.
My answers
So many frustrating stories that could be told ... I fondly remember the days when you could call your local office and speak to someone who knew about tax.
Whilst I appreciate the world moves on, the service being provided is completely inadequate. Not only for agents, but any taxpayer who calls should expect to speak to someone with a basic grasp of tax or the wherewithal to refer you on to someone who does.
Meanwhile agents are being cut out of more and more processes, because "customers" can do it themselves - resulting in us having to pick up the pieces later.
Is it February yet?
How long did you stay afterwards?
"I’ve heard so many times from my accountant clients that as soon as Boris Johnson or Rishi Sunak announces the latest coronavirus support scheme, clients are on the phone expecting to know immediately what to do – and you have just seen the same press conference as they have."
Yes. This.
I read it as
"stressed alcoholics"
Perhaps that is just me
“I wonder how many accountants will be pouring themselves a rather large glass this evening,”
Me
Exactly!
The clients that have clocked the 3 month CH extension are a pain, not appreciating/ caring that the accounts are still required for tax return - with no extension to that deadline.
I understand this situation is frustrating.
I think my clients would prefer me to submit the claim minus the 2 you mention so at least they are funded for the other 17 employees.
Then when HMRC respond or there is an alternative work around, process the other 2.
"while a high degree of control freakery is almost certainly going to be even more helpful" - good - this is my winter style!
We have received a number for clients who are in self assessment - another frustrating waste of time!
and girls??