Member Since: 15th Nov 2012
20th Jan 2021
So many frustrating stories that could be told ... I fondly remember the days when you could call your local office and speak to someone who knew about tax.
Whilst I appreciate the world moves on, the service being provided is completely inadequate. Not only for agents, but any taxpayer who calls should expect to speak to someone with a basic grasp of tax or the wherewithal to refer you on to someone who does.
Meanwhile agents are being cut out of more and more processes, because "customers" can do it themselves - resulting in us having to pick up the pieces later.
Is it February yet?
1st Dec 2020
How long did you stay afterwards?
18th Nov 2020
"I’ve heard so many times from my accountant clients that as soon as Boris Johnson or Rishi Sunak announces the latest coronavirus support scheme, clients are on the phone expecting to know immediately what to do – and you have just seen the same press conference as they have."
3rd Nov 2020
I read it as
Perhaps that is just me
28th Sep 2020
“I wonder how many accountants will be pouring themselves a rather large glass this evening,”
22nd Sep 2020
The clients that have clocked the 3 month CH extension are a pain, not appreciating/ caring that the accounts are still required for tax return - with no extension to that deadline.
5th May 2020
I understand this situation is frustrating.
I think my clients would prefer me to submit the claim minus the 2 you mention so at least they are funded for the other 17 employees.
Then when HMRC respond or there is an alternative work around, process the other 2.
12th Nov 2018
"while a high degree of control freakery is almost certainly going to be even more helpful" - good - this is my winter style!
19th Jan 2018
We have received a number for clients who are in self assessment - another frustrating waste of time!
24th Nov 2017