I had trouble filing some March MTD VAT returns through Xero despite having successfully filed under the pilot scheme so I know I have jumped through all the hoops correctly.
Eventually Xero showed that the return had been submitted but gave no submission reference.
Two days later I have checked the HMRC website and the return is not showing as having been submitted.
Who do we turn to when something is not right? We have been taken out of the loop as Xero talks directly to HMRC but what happens when it goes wrong?
My answers
I had trouble filing some March MTD VAT returns through Xero despite having successfully filed under the pilot scheme so I know I have jumped through all the hoops correctly.
Eventually Xero showed that the return had been submitted but gave no submission reference.
Two days later I have checked the HMRC website and the return is not showing as having been submitted.
Who do we turn to when something is not right? We have been taken out of the loop as Xero talks directly to HMRC but what happens when it goes wrong?