Member Since: 14th Apr 2002
13th Oct 2021
I don't think that Tony's client has 'moved to MTD' without telling him - it seems that from this quarter (the first to commence after the deadline) all our clients for whom we previously filed on the 'old' agent account have been migrated. In practice for us it means logging in to our 'new' Agent Services Account, supplying the VAT number (there is no longer a handy client list) then typing in the nine boxes as before - no need for bridging software.
I believe that Tony is saying that he has the old style agent account but does not have a new one, and there is his problem because he cannot get that without the pesky MLR registration. In effect (but not I am sure by intent) it is a way for HMRC to get all agents into line on this.
Sounds like the only immediate alternative is for each client to get a Business Dashboard.
Let's not pile in too heavy on Tony - this is the way that 'digital' will come to bear on many in coming months and years, and it is for us to help them through it.
26th Aug 2021
Slightly different circumstances from a few years ago, but concerning. Company client had to close immediately after being stiffed by a customer for £80,000. The Official Receiver agreed that this was the responsible thing to do and closed the matter. We understand they call it internally a 'dead box' case and I believe that they destroyed the records.
Some years later (just before the 6 year limit) a firm of ambulance chasing lawyers who claim to 'pierce the corporate veil on behalf of creditors' took the matter up "on behalf of the OR". I surmise that they had schmoozed the new head of the local office at a cocktail party. They accused the directors of having wrongly taken dividends "because they should have been aware of the Lehman Brothers case" - despite that fact that dividends were paid out of profits and the Balance Sheet was positive until the customer did a pre-pack administration. By threatening expensive legal action they blagged £25,000 out of our clients. I doubt if anything went to the creditors after their fees were paid.
29th Jul 2021
As a happy Moneysoft user for some years, I bow to the technical knowledge being shown here - for instance I had no idea that if an employee was not paid for three months, HMRC would think that they had left! That has never seemed to happen when we file Nil for 11 months and then put in annual directors' pay for Month 12.
Could tdhuria confirm that he filed all the reports that Moneysoft suggested? We just load all the clients into its RTI batch processor and file whatever is requested. No problem.
We checked one of our employer clients which has Nil pay and the only EPS is at the beginning of the Tax Year, otherwise it is FPS every month. This sounds like tdhuria's experience.
Another, where there are no employees, gets an EPS every month.
A final word on Moneysoft. They have coped with everything that has been thrown at them in recent years without missing a beat. The interface looks a bit tired and we have to buy Parallels and use Windows to run on our Macs, but stick with Moneysoft because of the high level of trust. It seems unlikely that they would be in any way 'lazy' in their dealings with HMRC.
Who would bet that some low level HMRC employee knows more than Moneysoft about this issue?
14th Jun 2021
14th May 2021
When I first read this I thought you were talking about 2018/19, which would have affected the first SEISS grants. Happily it is 2020 and as others have said, the client themselves would have been aware of the potential impact on SEISS at that time. So the embarrassment is limited.
Remember Dale Carnegie's advice - be your own worst critic. Harshly criticise yourself and others will come to your defence. I have found in my 36 years in practice that being honest about mistakes shows integrity that is appreciated - no-one likes a shifty creep who tries to cover up.
Further through the process, as others have said, the errors by others in this process will reveal themselves, and you will merge into the background.
Do let us know how you get on - rooting for you.
11th May 2021
I have suffered at the hands of LAUTRO 30 years ago, and a friend pointed out that all regulators are the same (he was in atomic energy). "Ve ask the qvestions" seems to be their mantra.
No idea why - honey gets better results than vinegar.
1st May 2021
Thank you. Not too late as I still haven't 'taken the leap' - I will watch out for their Ts and Cs as this sounds disappointing
If they have not delivered the service, why should you be bound by their contract?
14th Apr 2021
Sometimes people post really dumb questions here which open themselves and their firms up to the attention of the authorities.
"0098087" might seem anonymous, but it also says "Lewis and Co" against the picture of a cat - busted?
9th Apr 2021
I posted a similar complaint at this link a few days ago;
I was finding that clients who had been 'taken out' for 2020 were getting late filing penalties, so this latest instance is not a surprise and I will be carefully examining the HMRC portal for 2021 forms
1st Apr 2021
Brightpay is prettier but it is what is under the hood that matters;
Brightpay uses the traditional 'add this period to the year to date, re-total then move on' approach favoured by software developers for an easy life
With Moneysoft you can see all periods the year on one screen (like the old P11 on paper) and if you have to edit previous periods you can do so without unwinding everything and going back.
Aside from the fantastic pricing, bear this in mind. We use Macs and would love to use a Mac-friendly, pretty program like Brightpay. But we prefer to go through the fag and expense of using Parallels desktop and a copy of Windows (such!) so that we can use Moneysoft. It handles everything that officialdom throws at it - super reliable and capable