Member Since: 14th Apr 2002
1st May 2019
That is one way out of a scandalous situation. Assuming this client was professionally advised, why on Earth does he still have such an accounting date?
29th Apr 2019
Sorry to see that Polly has also had this problem. We set up a second practice for MTD which has existed for 2 years but not done any business because of the delay in implementation. We cannot add new clients - which of course is a threat to livelihood.
HMRC has falsely accused us of letting our AML registration lapse and sent back a form highlighted 'old reference'.
Like Polly, I cannot find any phone line I could talk to to sort this out so have written to the 'agent maintainer team' in the hope that this gets sorted out.
29th Mar 2019
Thank you for the legislative guidance - I had missed that and clearly I DID break the CT Returns at the wrong point (lesson learned).
What does the community think about the practical aspects? Should we be filing estimated Returns for the 12 months as we wait for the end of the extended period (which could in theory run for 23 months).
And where can I find the rules about interest charges in such matters?
22nd Feb 2019
Almost in tears today (and I'm a 62 year old man) with the frustration of;
• not being able to login;
• not seeing anything when I do;
• being told rubbish by HMRC employees;
• being told there is a number for "MTD for Agents Helpline" which turns out to be the normal agent priority line;
• being transferred to the real MTD helpline from there (they apparently don't have an external number of their own)
The guy I spoke to there says that - probably - our clients have been migrated to the new system but they just don't show up yet. I said PLEASE just put a message up to that effect and I will wait, but don't make ME feel stupid because YOUR system doesn't work
11th Feb 2019
IMPORTANT UPDATE !
Full marks to Sage for noticing the sarcasm in my email of Friday, and ringing me back today. It turns out that the chap I was dealing with was taking me down the 'desktop' route.
For Sage One Online they DO appear to have a similar payment structure to their competitors (serious discounts to end users who purchase through the accountant) and whilst the training costs £1250 (!!!!) they'll waive that.
So I'm having a phone session next Tuesday to appraise the offering.
... I thought my life was getting simple, with only two suppliers now support. Looks like that may have gone back up to three.
10th Feb 2019
Thank you for all your comments over the weekend - I hope that more will join in when the working week starts.
We are actually starting a stand-alone bookkeeping business. Your comments have inspired me to draft the following;
"The hard truth is that accountants are dreading having to sort out the messes people will make - for which they will in turn have to charge higher fees. It’s not as easy as the TV ads make out."
"You can offload the job to us. Your trusted accountant with LOVE what we do - industry-standard book-keeping letting them do their job properly"
I take the point that Sage has its advantages for larger businesses - importing invoices in bulk being a major attraction. I wonder if they are all that bothered about the 'bottom end'?
I agree that Quickbooks (and HMRC) are creating unrealistic expectations that members of the AccountingWeb community will have to sort out.
10th Feb 2019
Forgive me, but the point of this thread is that I am considering rejecting Freeagent and Sage, not the other way round.
But your experience is very welcome, thank you
7th Dec 2018
I am bamboozled by the Gateway but limp through
More problematic - when I tried to sign in to "Fetch" within TaxCalc, HMRC tried to identify me as an individual. I gave the correct details then it 'failed'
Currently under examination by their Online Services .....
24th Oct 2018
Thanks - that's a really good idea
.... might work for Contra Accounts too?
21st Sep 2018
Yes but dumb s*** does aggravate the hell out of sensible people. If we never push back, these idiots just continue to gum up the works of commerce.
I recently used the 'switch' service to migrate from Metro bank to NatWest. No attempt by Metro to check that the transfer of £5000 was legitimate but after the event they have written to say that if I want to get copy statements "we need to confirm your details" which would involve a phone call or a visit to one of their "stores". Door, Horse, Bolted.