And FYI for everyone else as I’ve made massive progress with Xero support since Friday and resolved most of my issues with it now.
I was indeed using the Practice reports when I opened this thread.
I contacted Xero support early on about the trouble I was having and went back and forth for days with messages trying to resolve issues (with a very nice lady I must say but we just weren’t getting anywhere). She didn’t mention anything about using the Xero Tax module or ask why I wasn’t using that. I would also still say here that it’s really strange Xero has a ‘Micro company balance sheet’ template within the practice reports that looks nothing like a micro company balance sheet page. That’s where the confusion started!
I happened to contact support again on a different issue and that’s where it was picked up that I should be using the Xero Tax tab instead.
Most (not all) of my issues are now resolved and I’m really hoping to persevere with it because the hassle of updating your tax comp separately for every accounts adjustment is really tedious. And risky as it is easy to miss things that way. Now I’ve had a go with Xero it’s really handy for adjustments as you just reload and it updates.
Alex thanks for taking the time to respond here. I usually wouldn’t post on a forum however I was just at my wits end with it last week and getting nowhere sorry!
Ok thanks for getting back to me. That’s quite concerning. I have only just started a payroll offering and intend to use Xero, but have heard a lot of good things about Moneysoft so may have to turn to that. Appreciate this feedback from everybody.
What are the FRS105 accounts like on Taxfiler? I’m tempted to bin Xero and try this since Xero can’t even manage a ref office address in their formats. I only deal with micro companies currently so it’s just the 105 accounts I’d be doing
My answers
Clearly its foreign income as I suspected, just couldn't work out why prev advisor had it down as dividends from UK companies.
Suspect it was previously less than £300.
Storm in a teacup, thanks everyone.
Also, not that I would rely on this hence the investigation now, but previous adviser had included it as Dividends from UK companies as well
Received in GBP from Hargreaves Lansdown (UK based)...?
Hi Alex
And FYI for everyone else as I’ve made massive progress with Xero support since Friday and resolved most of my issues with it now.
I was indeed using the Practice reports when I opened this thread.
I contacted Xero support early on about the trouble I was having and went back and forth for days with messages trying to resolve issues (with a very nice lady I must say but we just weren’t getting anywhere). She didn’t mention anything about using the Xero Tax module or ask why I wasn’t using that. I would also still say here that it’s really strange Xero has a ‘Micro company balance sheet’ template within the practice reports that looks nothing like a micro company balance sheet page. That’s where the confusion started!
I happened to contact support again on a different issue and that’s where it was picked up that I should be using the Xero Tax tab instead.
Most (not all) of my issues are now resolved and I’m really hoping to persevere with it because the hassle of updating your tax comp separately for every accounts adjustment is really tedious. And risky as it is easy to miss things that way. Now I’ve had a go with Xero it’s really handy for adjustments as you just reload and it updates.
Alex thanks for taking the time to respond here. I usually wouldn’t post on a forum however I was just at my wits end with it last week and getting nowhere sorry!
Ok thanks for getting back to me. That’s quite concerning. I have only just started a payroll offering and intend to use Xero, but have heard a lot of good things about Moneysoft so may have to turn to that. Appreciate this feedback from everybody.
How long ago was it that you gave it the first chance out of interest?
What are the FRS105 accounts like on Taxfiler? I’m tempted to bin Xero and try this since Xero can’t even manage a ref office address in their formats. I only deal with micro companies currently so it’s just the 105 accounts I’d be doing
Definitely didn’t mean Quickbooks
Although it doesn’t help at the moment with trying to use Xero Tax haha! It’s clearly not ready yet for what they are advertising it to do
Couldn’t agree more with this!